University Student Satisfaction Scale: Validity and Reliability Study

A qualified education depends on both the realization of objectives expected from it and level satisfaction those who benefit this service. Determination student has an important place in determining quality service offered terms higher institutions. In context, aim study is to develop a measurement tool that can be used measure levels university students. For purpose, “University Students Satisfaction Scale” (U-SSS) was developed. Exploratory Factor Analysis (EFA) conducted 1569 students, Confirmatory (CFA) performed 1337 As result EFA, structure consisting 40 items with four factors (i. Social, Cultural Physical Facilities University, ii. Educational Program, iii. University Service Area iv. Perception) obtained. The variance explained 58.219%. Cronbach's alpha (α) internal consistency coefficient for final scale form found .94. obtained as DFA confirmed. study, been determined students' valid reliable way.